Your website should serve as the cornerstone of your business, and the design should brilliantly encapsulate the services you provide and/or the products you offer.  But once your website is up and shining like the beautiful gem you always dreamed of, how do you know if it’s truly performing the way it should and you’re getting the most possible out of your investment?  

This is where website analytics comes into play. Since the online landscape can be overwhelmingly competitive, it’s absolutely crucial for businesses to understand how their websites perform and how visitors interact with them. By analyzing key metrics, businesses can gain valuable insights into their website’s performance and make data-driven decisions to improve user experience, increase conversions, and drive growth.

So, let’s explore some of the website analytic metrics that matter the most.

Traffic

The foundation of any website analytics strategy is tracking website traffic, which is the number of users that visit your website within a given timeframe. It not only provides an indication of your site’s popularity but also serves as a benchmark for other performance metrics. Keep an eye on both the total number of visitors and unique visitors to understand your website’s reach and how well you’re attracting new users.

Beyond just tracking the number of visitors to your site, it’s also important to understand where your website traffic originates to gain insight into which channels are driving the most visitors to your website. There are three key metrics to consider when analyzing how visitors are finding your website:

Organic Search:
The number of visitors who find your website through search engines like Google. This metric highlights the effectiveness of your search engine optimization (SEO) efforts. Knowing which keywords and content attract the most organic traffic enables you to refine your SEO efforts, target specific audiences, and stay ahead of your competition.

Direct Traffic:
The number of visitors who directly type your website URL or use bookmarks to access your site. This metric indicates the level of brand recognition and customer loyalty.

Referral Traffic
The number of visitors who land on your website through external links on other websites. This metric helps identify valuable partnerships and effective referral sources, so then you can focus your marketing efforts on those platforms to further boost your website’s visibility and reach.

Page Load Speed

It’s a fast-paced world and visitors have little patience for slow-loading websites. Page load speed directly impacts user experience and can have a huge influence on bounce rates, conversion rates, and overall customer satisfaction. Monitoring your website’s page load speed and optimizing it for better performance can lead to increased user engagement and improved search engine rankings.

Bounce Rate

Imagine opening a website only to close it immediately without any interaction. That’s a bounce. The bounce rate measures the percentage of visitors who leave your site after viewing just one page. A high bounce rate often suggests that visitors aren’t finding what they’re looking for or that your site’s content isn’t engaging enough. By optimizing your website’s design, content, and navigation, you can lower the bounce rate and improve user engagement.  For more on bounce rate, be sure to check out our earlier blog: Bounce Rate. Why It Matters.

Conversion

Arguably the most critical metric for businesses, the conversion rate indicates the percentage of visitors who take the desired action you want them to take when visiting your website. This could be making a purchase, signing up for a newsletter, or filling out a contact form. Tracking conversion rates helps you evaluate the effectiveness of your marketing campaigns and website optimization efforts. By analyzing conversion rates, you can identify areas of improvement and refine your strategies to maximize conversions.

So, what’s a good conversion rate? Well, that’s hard to say because conversion rates can vary depending on industry, target audience, and the specific goals of the website. To get a general idea of the average conversion rates in different industries, studies and reports can provide some insights. For example, an e-commerce website might consider a conversion rate of 2% to 5% as reasonable, whereas a lead generation website may aim for a conversion rate of 10% or higher.  It’s also crucial to consider the quality of conversions rather than just the quantity. A higher conversion rate doesn’t necessarily mean better results if the conversions don’t align with your business objectives. So, it’s important to define what constitutes a valuable conversion for your specific website and ensure that the conversion rate reflects the desired actions.

User Engagement Metrics

Understanding how visitors interact with your website is essential for optimizing user experience, and there are quite a few key engagement metrics to monitor:

Time on Page:
The average amount of time visitors spend on a specific page. Longer durations may indicate higher engagement and interest.

Average Session Duration:
Tells you how long, on average, users spend on your website during a single visit. A higher average session duration generally indicates that your content is engaging and relevant to visitors. Low session durations might indicate that users are not finding what they’re looking for, leading to premature exits. Analyzing this metric can help you tailor your content to better meet user expectations.

  • Pages per Session: The average number of pages a visitor views during a single session. Higher values often suggest that visitors find your content engaging and relevant.
  • Social Shares: The number of times visitors share your website content on social media platforms. Social shares can expand your reach and indicate content quality and relevance.
  • Exit Pages: Exit pages represent the last pages visitors view before leaving your website. By analyzing exit pages, you can identify potential roadblocks or areas where visitors lose interest. This information allows you to optimize those pages, reduce exit rates, and improve user flow within your website.

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Pearl John
Pearl John
2023-09-08
I am delighted with the website Valerie Tanswell has created for me. The process of building it was painless and Valerie was reliable, supportive and very creative.
Tony Rhine
Tony Rhine
2023-08-27
Working with Valerie was an incredible experience. She was prompt and worked very hard to get our project done. She had great references for when we needed additional outside work done. The site looks amazing and the experience couldn't have been better.
Eddie Lack
Eddie Lack
2023-08-11
Working with Valerie on my new website was an absolute pleasure. Her professionalism and easy-going nature made the process a breeze. From our initial discussion to the final result, Valerie's expertise shone through. Valerie's ability to understand and translate my ideas into a stunning website exceeded my expectations. She kept me updated every step of the way, incorporating my feedback seamlessly. The website speaks for itself - it's visually appealing, functional, and perfectly represents my brand. I've received numerous compliments from impressed clients and colleagues. I highly recommend Valerie for her creative talent and professionalism. She's turned my vision into reality and I couldn't be happier. Thank you, Valerie!
Tanner Esparza
Tanner Esparza
2023-08-08
Our company recently had the opportunity to work with Valerie and she exceeded our expectations. From the moment we began our project together, I was impressed with her professionalism and attention to detail. She was able to deliver high-quality work and was always available to answer any questions or concerns I had. Overall, I would highly recommend Tanswell Web Design to anyone looking for exceptional marketing services. She truly goes above and beyond to ensure her clients are satisfied with the results.
Shane Alexander
Shane Alexander
2023-08-03
Excellent design and very timely!
Carlos Suescun MD
Carlos Suescun MD
2023-07-29
Valerie came to us like an angel at a time of need when we needed a trustful website designer to completely redo our website and start from scratch. She created a beautiful, elegant, and very easy to navigate website for our hormone replacement center. Communication was very professional and timely and Valerie was very responsive to my company's specific needs. I highly recommend Valerie to anyone in need of an excellent website designer. Thank you Valerie
Theresa Paganini
Theresa Paganini
2023-07-20
What gorgeous websites Valerie creates! She is so diligent about creating your vision and ensuring your needs are met. If you are looking for someone who is easy to work with and very very talented, go with Tanswell Web Design. Check out her portfolio and you'll be sold.
Carolyn Cummings
Carolyn Cummings
2023-05-08
I am an author/academic who needed a professional website to showcase my ideas and my work-in-progress. I contacted Valerie at Tanswell Web Design and she got to work straight away. Within 24 hours I had some suggested design ideas for logos and colour schemes. There was so much content to be put into this website and it is in this sense that a designer with an aesthetic sense like Valerie's can make all the difference. Before I knew it, my content was arranged into short, sharp chunks so that those who just want a 'taster' can get a feel for what my work is about and those who want more can click on the links for longer reads and more images. There were times when Valerie's suggestions didn't match my vision for the website. No problem. We discussed it, she made the adjustments to suit me and we agreed on a solution. Valerie pays attention to what her clients want and a challenge is right up her street. I believe mine was the first author/academic website she has designed. I'll not hesitate to recommend her to my colleagues.
susan pack
susan pack
2023-02-09
So very pleased with the end result of my new website. “Construction” started at ground-zero and Tanswell Web Design was with me every step of the way. Thank you for meeting my goals & exceeding my expectations. Tanswell Web Design listened to every detail and implemented exactly what I wanted. Extremely impressed with their abilities & professionalism! Thank you!!
Glenn Ostlund
Glenn Ostlund
2023-01-11
Valerie is an absolute joy to work with. She is incredibly professional, creative, responsive and kept our commuication very organized. The web design she created is gorgeous beyond anything I could have possibly imagined at the start of our project. I highly recommend Tanswell Web Design. No complaints. Thank you Valerie!
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